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Urgent! Associate Manager, B2B Sales - Bilingual Job Opening In Work at Home – Now Hiring Concentrix

Associate Manager, B2B Sales Bilingual



Job description

Job Title:



Associate Manager, B2B Sales - Bilingual



Job Description



The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding,

adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion).

Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.



+ Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction

+ Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date

+ Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities

+ Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members

+ Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories

+ Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market

+ Be a point of escalation for our clients and respond promptly to any issues

+ Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed

+ Work with client contact on reporting and forecasting

+ Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)

+ Work with client contact on reporting and forecasting

+ Coordinate team incentives and Sales Performance Incentive Funds

+ Partner and build business relationships with all partners to ensure customer expectations are met



Location:



SLV San Salvador - Blvr.

Sta.

Elena



Language Requirements:



English (Required), Spanish (Required)



Time Type:



Full time

**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**


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